🛡️ Safe Gaming

ek7 — Responsible Gaming —
Keep the fun within safe limits

Gaming is for entertainment — not addiction. ek7 gives you Deposit Limits, Self-Exclusion and Time-Out features so you are always in control. For 21+ only.

Our Commitment

ek7 believes online gaming is an enjoyable form of entertainment — as long as it is approached with the right mindset and within set limits. We place the highest importance on the mental and financial well-being of every player in Bangladesh. Responsible gaming is not just about following rules — it is a step toward caring for yourself and your family.

Our platform offers multiple protective tools that you can activate at any time. Set a deposit limit, take a break for a set period, or opt for full self-exclusion if needed — the choice is always yours.

Remember: gaming should never be a source of income. It is simply a form of entertainment. If you feel your attraction to gaming is going beyond normal, our support team is with you 24/7.

Important Warning

  • ek7 is only for those aged 21 and above.
  • Do not place larger bets trying to recover money you have lost.
  • Never game with borrowed money.
  • Do not hide your gaming from family or friends.
  • Do not let gaming affect your daily life and responsibilities.
21+ For those aged 21 and above only

The Core Pillars of Responsible Gaming

Deposit Limit

Set a maximum deposit amount per day, week or month. Once a limit is set it takes effect immediately, and a 24-hour wait is required to increase it — protecting you from impulsive decisions.

Time-Out Break

Need a short break? Take a time-out ranging from 24 hours up to 6 weeks. During this period your account will be temporarily suspended and no bets or deposits can be made.

Self-Exclusion

If you feel you need a long-term break, you can exclude yourself for anywhere from 6 months to 5 years, or permanently. Once activated it cannot be reversed before the period ends.

Session Limit

Set a maximum duration for each gaming session. When the set time is up, the platform will automatically prompt you to take a break — helping you break the habit of playing for extended periods.

Gaming History

View your complete betting and transaction history. Analyse your spending patterns and make informed decisions. Transparency is the first step toward responsible gaming.

24/7 Support

If you have any concerns about gaming, our Bengali-speaking support team is available around the clock. Speak directly via live chat — no judgment, just help.

Use Protective Tools

After logging in to your ek7 account you can activate these protective tools at any time. Our goal is to keep your gaming experience safe and enjoyable at all times.

01

Set a Daily Limit

Set a maximum deposit amount for each day. Minimum deposit is ৳500. Once the limit is reached, no further deposits can be made for that day.

02

Weekly Budget Plan

Decide at the start of the week how much you want to spend. Our weekly limit feature will help you stay within your budget.

03

Reality Check

At set intervals the platform will remind you how long you have been playing. These notifications keep you aware.

04

Account Lock

If you feel you are losing control, lock your account immediately. The support team will assist you through this process.

Warning Signs of Problematic Gaming

If any of the following signs appear in yourself or someone close to you, help should be sought immediately.

  • Continuously placing larger bets to try to recover lost money
  • Trying to stop gaming but being unable to, or feeling restless when not playing
  • Neglecting family, friends or work responsibilities in favour of gaming
  • Taking on debt or spending savings to fund gaming
  • Keeping gaming habits hidden from family or friends
  • Gaming to escape stress or sadness
  • Being unable to stop even after a big win

Ask Yourself

Responsible gaming means being honest with yourself. Ask yourself the following questions:

Set your budget before each gaming session. If you repeatedly go over your budget, activate the deposit limit feature and speak with our support team.

Healthy gaming habits mean being able to stop at the right time. If you have a habit of playing late at night or your morning routine is being disrupted, use session limits and time-out.

Gaming is never a reliable source of income. It is a form of entertainment. If you are gaming to relieve financial pressure, that is a dangerous sign — contact our support immediately.

Secrecy is often the beginning of a problem. Talk openly with someone you trust. If needed, our support team is ready to help while keeping your identity completely confidential.

Best Practices for Safe Gaming

Use Only Your Entertainment Budget

Never put money meant for food, rent or your children's education into gaming. Only use money whose loss would not harm your daily life.

Stick to Time Limits

Set a time before each session and use an alarm. When the time is up, take a break without fail — even if you are winning.

Do Not Play Under Stress

Avoid gaming when you are angry, sad or stressed. Decisions made under the influence of emotion often lead to financial loss.

Keep Your Win Goals Realistic

Do not play chasing the promise of a big win. Each bet is independent — the outcome of a previous bet does not determine the next one.

Spend Time With Family

Gaming is one activity among many, not a substitute for relationships. Spending time with family and friends is good for your mental health.

Close the App During Breaks

Keep the gaming app closed during mealtimes, family gatherings or before sleep. Build healthy digital habits.

Need Help? We Are Here

24/7 Bengali Support

Our Bengali-speaking support team is available at all times for any concerns about gaming, self-exclusion requests or account locks. Your identity will remain completely confidential.

Live Chat
24/7 Active

Professional Help

Gaming addiction is a mental health issue. In Bangladesh, contact your nearest government hospital or mental health centre for mental health services. Seek help from a professional counsellor.

Play safely, enjoy within your limits

ek7 delivers the best entertainment experience with responsible gaming assured. Explore our games or find answers to any questions.

ek7's Safe Gaming Policy

As a trusted gaming platform in Bangladesh, ek7 regards responsible gaming as a core part of its values. We believe every player has the right to enjoy gaming in a safe environment.

Our SSL encryption technology keeps your personal and financial information secure. Safe transactions are ensured via bKash, Nagad, Rocket and bank transfer. Minimum withdrawal is just ৳500 — processing is usually completed within 30 minutes to 3 hours.

Our 200% welcome bonus (up to ৳5,000, 25x wagering) and all VIP programme benefits are designed for responsible gamers — providing real value rather than encouraging excessive betting.

Take Quick Action

  • Open Account Settings

    After logging in, go to the "Responsible Gaming" section

  • Set Your Limits

    Set deposit, session or loss limits

  • Review Your History

    Check your gaming patterns regularly

  • Get Support When Needed

    Contact us via live chat — no judgment, just help